FAQ
What are the benefits of creating a registered account?
The My Account section of Hotel Restaurant Supply can be used for a variety of things such as:
Changing your user information
Checking a current order's status
Viewing past orders
Rapid Re-Order products by adding a previous order to your account
Update your billing and shipping information.
How do I register for an account?
1. Click the My Account button located in the top right side of our homepage.
2. Click the Register button on the right side of the page.
3. Fill out each line thoroughly and submit your registration.
4. An email verification will be sent to your inbox, be sure to fill it out.
How do I Access My Account?
To access the My Account section, while either shopping or viewing the main page, click on My Account at the top of the screen. In order to use the My Account feature you must be a registered user.
How do I change my user information?
1. Click the My Account
2. Log into your registered account.
3. Once you are logged in, a page will prompt you with your information to save any changes necessary.
I forget my password. How can I retrieve it?
You can visit the Password Reset page to have an email sent to you to reset your password. Once the Email is received, click the link, and update your account with a new password.
Q: How do I contact a Customer Service Specialist For More Help?
Our Customer Service Specialists are available from 8:30 a.m. to 5:30 p.m Monday through Friday.We can be reached by e-mail service@hotelrestaurantsupply.com
Also, you can reach us by Live Chat, or phone to answer any questions you may have!
What is your phone number?
Check out our Contact Us Page for all of our forms of Contact. Our Toll Free Phone Number is 1 (800) 931-0116
Q: If my information safe?
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. When collected sensitive information (such as credit card data) occurs, that information is encrypted and transmitted to a secure payment gateway.View our Privacy Policy here for more details
What does Hotel Restaurant Supply do to ensure my security while shopping online?
We use HTTPS methods which are encrypted in-transit to safeguard your personal information. The site and our datacenter maintain Payment Card Industry (PCI) compliance and we do not store your credit card information.
Q: Why do I need to have Cookies enabled to shop on your site?
We require that you allow cookies to have a more fluid and effective shopping experience. A cookie is a file that is placed on your hard drive by the web browser. Cookies do not divulge any personal information about you; they are solely used as an identifier. On our site, cookies allow us to keep track of things like what is in your shopping cart and when you are logged in. In order to shop on our site, you must have cookies enabled.